If VAL isn't launching or is launching into a black screen after the latest patch, first try restarting your PC. If that doesn't work, a clean reinstall of your graphics drivers may resolve the issue. We hope this helps while we work on a fix.

Due to a recent backend system update, some players have received a Name Change notification despite having an appropriate Riot ID. If this happened to you, check Changing Your Riot ID to see what you can do (like keeping your game name!) and can't do (like using the original server tagline, eg. NA1, EUW1, etc). And sorry for the inconvenience—some decade-old systems just won't modernize without a fight.

Inappropriate In-Game Names

You probably know an inappropriate name when you see it (or think of it). If you've got one, we'll flag it to be renamed. If you see one, report it after your match. If you're not sure whether a name crosses the line, Submit a Ticket below, and we'll check it out. Here's a rough list of what we consider inappropriate:

  • Names that suggest hate speech, slurs or profanity, either implicitly or explicitly.
  • Most names that invoke or refer to any historical, ethical, or political contexts.
  • Names containing insults, grotesque imagery, and strong vulgarity.

Just because you're not offended by a name doesn't mean it's not offensive. References, puns, and wordplay are all great, but if they're attempts at sneaking in some offensive language, we'll flag it. If we change your name, and you don't think it was offensive, let us know, and we'll talk.

If we do require you to change your name, make sure to choose wisely! Repeated reports will result in a penalty to your account, so make sure to pick appropriate names at all times.

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