How to Fix "Error retrieving settings from server"

So, you got hit with “Error retrieving server settings, changes to settings will not be saved on the server.”

Don’t worry, the servers aren’t giving you the silent treatment. Let’s walk through how to fix it this and you can get back to popping heads instead of troubleshooting.

Reset your in-game configuration

Corrupted game config files is usually the culprit, so let's get this out of the way!

⚠️ If you have set up any Agent Profiles, please delete them and set them up again after performing the steps below.

1. Make sure your Riot client and game is closed
2. Press the Windows Key 🪟 to open the Windows Menu
3. Type and open File Explorer

4. In the search bar, copy and paste the following:

   C:\Users\%USERPROFILE%\AppData\Local\VALORANT\Saved\Config\

5. Delete all files in the Config folder
6. Open up the Riot client
7. If a new files appear in the Config folder, delete them
8. Log-in to VALORANT & delete the Config files again if they reappear
9. Start a custom game and play for 5 minutes
10. Before closing the game, reset everything to default:
    1. Open your Settings 
    2. Go to the Controls tab
    3. Click the Reset to game defaults button
11. Close the game & log out of your account
12. Start the game again

Connection Troubleshooting

Error persisting? It could likely be a connection issue and we've got just the article to guide you through it.

Still stuck after trying out all the steps? Scroll down and submit a ticket, our Support Team will be ready to jump in and get you back in the fight.