If VAL isn't launching or is launching into a black screen after the latest patch, first try restarting your PC. If that doesn't work, a clean reinstall of your graphics drivers may resolve the issue. We hope this helps while we work on a fix.

Due to a recent backend system update, some players have received a Name Change notification despite having an appropriate Riot ID. If this happened to you, check Changing Your Riot ID to see what you can do (like keeping your game name!) and can't do (like using the original server tagline, eg. NA1, EUW1, etc). And sorry for the inconvenience—some decade-old systems just won't modernize without a fight.

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Multithreaded Rendering

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If you're playing VALORANT on a high-end device, you may want to turn on Multithreaded Rendering – a video setting that can improve CPU performance and graphics quality on high spec devices (you can get more specifics in these patch notes).

To make the most of multithreaded rendering, make sure your device has these minimum specs:

  • 8 GB RAM
  • 2 GB VRAM
  • CPU with at least 8 cores (physical and virtual, so many 4 core CPUs should work).

To turn multithreaded rendering on/off:

  1. Click the Gear icon - gear.PNG - in the upper right corner of the main menu to open the Options menu.
  2. Click Settings.
  3. Click Graphics Quality.
  4. The first option here is Multithreaded Rendering. Click on or off to turn this setting on or off.
    Graphics_Quality_Menu.PNG

If you have any issues, feel free to /submit a ticket for additional assistance.

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