Cannot update and launch VALORANT

If you are unable to update VALORANT (it’s stuck at 0% Download), it might be due to your antivirus software–which is fine, but something clashed with our latest patch. 

If you are running antivirus software and are unable to update VALORANT, as a workaround, you can temporarily enable Passive Mode (at your own risk!) to update VALORANT: 

To temporarily enable Passive Mode: 

1. Enable Passive Mode:
   

   • Avast Antivirus - https://support.avast.com/article/antivirus-passive-mode/ 
   • AVG Antivirus - https://support.avg.com/SupportArticleView?urlName=AVG-Antivirus-Passive-Mode&supportType=home 
2. Update VALORANT
3. Disable Passive Mode
   • Do so by clearing the Passive Mode setting from step 1 above. 

If you are not running Avast or AVG Antivirus software and are still experiencing this issue, please let us know.