Due to a recent backend system update, some players have received a Name Change notification despite having an appropriate Riot ID. If this happened to you, check Changing Your Riot ID to see what you can do (like keeping your game name!) and can't do (like using the original server tagline, eg. NA1, EUW1, etc). And sorry for the inconvenience—some decade-old systems just won't modernize without a fight.

Curious about your VALORANT stats for 2024? Just go enter your Riot ID + tag at our VALORANT Flashback site for all the deets. If the site gives you an error and you recently changed your Riot ID, try using your old Riot ID!

League/VALORANT Error

Stuck at Loading Screen, Can't Log In, Can't Select Champion/Agent (LoL/VAL)

League/VALORANT Error

A recent update has caused an error that may appear in the following ways:

  • "League of Legends (TM) Client is not responding" Error
  • "You've lost connection to our services, please restart the client to fix the issue, if this issue persists, please contact player support." Error
  • "It looks like your game has crashed. We're doing a quick repair and will automatically launch you back into game as soon as we can" Error
  • Stuck at loading screen
  • Unable to log in
  • Can't select your champion/agent before match

If you're experiencing any of these issues, the following solutions may get you back in the game.

Solutions

  • If you have an integrated Intel graphics card, you may have an old version that needs to be correctly signed. The way to fix it is by updating to the latest version:  https://www.intel.com/content/www/us/en/download-center/home.html

  • You may need to add VALORANT/Vanguard to an exception list if you have antivirus software. If that doesn't work, you may need to disable it. There are some antivirus programs that included improperly signed binaries

  • Update other drivers/firmware (motherboard, processor, etc)

If that doesn't work, reach out to player support and we'll see what we can do.

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