Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
YOU CAN'T GET A REFUND ON:
- Used Weapon Skins
- Upgraded Weapon Skins
- Weapon Skin Levels and Variants
- Weapon Skin Bundles
- Used Accessories (Gun Buddies, Player Cards, etc.)
- Premium Battle Passes
- Premium Battle Pass Levels
- Radianite Points
- Any purchase made with Kingdom Credits (Agent Gear, Accessories Store)
Completed Bundle Refund Policy
If you decide to purchase items that are part of a bundle individually, you'll be given the option to complete the bundle by clicking the button highlighted in the image below.
If you complete the bundle, you can no longer receive a refund on those purchased items, as bundles are non-refundable.
How to Request a Refund
Simply head here for instructions on how to request a refund for unused VP or unused weapon skins. If you have any problems or questions about a purchase, you can always /submit a ticket below.
For more information, including info on real money refunds for VP, please visit Riot's global refund policy.