VALORANT - Refund Policy

Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund.  In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.


  • Used Weapon Skins
  • Upgraded Weapon Skins
  • Weapon Skin Levels and Variants
  • Weapon Skin Bundles
  • Used Accessories (Gun Buddies, Player Cards, etc.)
  • Agents
  • Premium Battle Passes
  • Premium Battle Pass Levels
  • Radianite Points
  • Any purchase made with Kingdom Credits (Agent Gear, Accessories Store)

Completed Bundle Refund Policy

If you decide to purchase items that are part of a bundle individually, you'll be given the option to complete the bundle by clicking the button highlighted in the image below.

VALORANT Player Support - A screenshot of bundle content that can be purchased individually, with a red box around the Buy button to show where players can click to complete the bundle and purchase any remaining content.

If you complete the bundle, you can no longer receive a refund on those purchased items, as bundles are non-refundable.

How to Request a Refund

Simply head here for instructions on how to request a refund for unused VP or unused weapon skins. If you have any problems or questions about a purchase, you can always /submit a ticket below.

For more information, including info on real money refunds for VP, please visit Riot's global refund policy.

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