How to Request a Refund | VALORANT Player Support

Wondering if you can get a refund on an item you purchased in VALORANT? Only unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.


  • Used Weapon Skins
  • Upgraded Weapon Skins
  • Weapon Skin Levels and Variants
  • Weapon Skin Bundles
  • Used Accessories (Gun Buddies, Player Cards, etc.)
  • Agents
  • Premium Battle Passes
  • Premium Battle Pass Levels
  • Radianite Points
  • Any purchase made with Kingdom Credits (Agent Gear, Accessories Store)

For more details, please see VALORANT's refund policy and Riot's global refund policy.

How to Refund Unused VP

You can request a refund for unused VP by /submitting a ticket. Cash refunds are available for 14 days after a transaction as long as the VP wasn't spent.

How to Refund Weapon Skins

You can only get a refund on unused, base level weapon skins purchased within the last 14 days. Upgraded or used weapon skins and weapon skin levels cannot be refunded.

Log in below to view your purchases that are eligible for refunds, and get your refund right away! 


If the above button isn't working, feel free to /submit a ticket.

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