- Character Contract Levels, Battle Pass & Levels, Weapon Skin Levels, Weapon Skins once used or if you purchase a skin upgrade, Radianite Points, and Bundles are all non-refundable.
If you're looking for a cash refund, please /submit a ticket below. Cash refunds are available for 90 days after a transaction, provided the VP purchased wasn't spent.
Log in below to view your purchased content. If you are unable to refund your item, it is probably past the allotted time for a refund or it was not refundable to begin with. You can always /submit a ticket at the bottom of this page if you encounter any issues.
The refund button will populate next to all your purchases, but it will not be clickable for anything that cannot be refunded.