VALORANT - Refunding In-Game Content

Global Refund Policy Update

This article has been updated to reflect our Global Refund Policy, which went into effect on May 30th, 2021. Click here to learn more!

Did you want a refund for something you purchased in VALORANT? First, let's take a quick look at what can and cannot be refunded.
 

Unless any applicable laws require otherwise, refunds are only available for content that meets these three conditions:

1) The content is unused

2) The content was purchased no more than 14 days ago

3) The content is on the list of refundable content below


Refundable

X
Non-Refundable

  • VP (for your money back)
  • Weapon Skins *
  • Character Contract Levels
  • Premium Battle Pass
  • Premium Battle Pass Levels
  • Weapon Skin Levels
  • Radianite Points
  • Bundles

*Remember

If you use or upgrade your weapon skin, it can no longer be refunded.

If you're looking for a cash refund, please /submit a ticket below. Cash refunds are available for 14 days after a transaction, provided the VP purchased wasn't spent.

Log in below to view your purchased content. If you are unable to refund your item, it is probably past the allotted time for a refund or it was not refundable to begin with. You can always /submit a ticket at the bottom of this page if you encounter any issues.

Please Note:

The refund button will populate next to all your purchases, but the refund action will not be successful for anything that cannot be refunded.

 

Please see our full refund policy for more information on why certain refunds might not be available.
 

Purchase History


 

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