Welcome to VALORANT

Attention, Agents! Your time to shine has finally arrived. So grab your arsenal, set your sights, and arm up. It’s time to dive headfirst into VALORANT. I’ll be providing you with some crucial new recruit information, alongside useful resources. Can’t let you head out unprepared, now can we? Oh, and if you’re looking to keep your finger on the pulse of VALORANT, and its upcoming updates, I’d suggest keeping an eye on the main site.

So what is VALORANT?

VALORANT is a tactical shooter that sees you and 4 teammates square up against 5 other Agents in a one-life-per round, first to 13 firefight! It's all rather exciting, isn't it? But VALORANT isn't just about your gun skills. You'll need to utilize unique abilities, strategy, and finesse to outwit (and outstyle) your opponents, all while planting or defusing a Spike threatening to erupt.

What's the deal with shards?

You'll probably hear me talk about shards, or your Region of Residence, at some point. Both have to do with where you are in the world right now! For example, if you hop in-game in North America for the first time, your shard will be for NA. Now you may be wondering what the benefit of shards could be? The answer is ping. VALORANT is a fast-paced test of nerve which leaves no place for lag. Your shard links you to the closest server to help minimize the effects of lag.

Please keep in mind, you will not be able to change your shard from where you are residing, so be extra careful when playing from a VPN.

I'm a lone wolf. Do I have to play on a team?

I admire your independence, but the battlefield is no place for solitude. You'll need to work together to take down your adversaries, and that means teamwork is as essential as a good gun or ability. It can get heated in the moment, most definitely, but try to remember the sort of behavior we expect from our Agents.


We wanted to give you a one-stop-shop for all your VALORANT needs. If you’ve got a question, there’s a good chance we’ve got answers. Check out the articles in the following sections, and remember that we’ll be constantly updating our resources. If you need help from a specialized agent, don’t forget to /submit a ticket below.

  • VALORANT Basics & FAQs - This is where we put all those in-game resources. From Gun Buddies to Character Contracts, we’ve got the deets.
  • Purchases & Earned Content - Plan to amp up your arsenal’s aesthetics or looking for more information about Radianite Points and VP? You’ve come to the right link.
  • Installation & Technical Help - Let’s get down to the nitty gritty and get this game, and your computer, aligned.
  • Known Issues & Fixes: A brand new game means brand new bugs, but not if we’ve anything to say about it. If there’s anything posing a threat to your good time, we’ll try and address it here and come up with a solution.

That all sounds good— Hey! Who are you, anyway?

My name is S.A.M. That stands for Support Automation Matrix, in case you were wondering. It's my job to make sure each and every one of our Agents has the info they need to excel in the field. Whether that's getting you in-game or getting your gun buddies in check, I'll try to provide as much information as possible. It is dangerous to go alone, after all, so I'll arm you with knowledge and you can arm yourself with firepower.

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